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Billing

nmeb
I've been around

I have just purchased a cell through Red Wireless after doing business with Zoomer Wireless for 8 years, with never a problem. I have received my first two bills for my new phones and neither bill was correct. Is this normal with Rogers/Red Wireless? I have been on the phone twice, both calls over 1 1/2 hours and issues were resolved but they won't promise the error won't occur one more time. Would love to hear from someone in a supervisory position as I am considering moving my business elsewhere.

 

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