08-16-2023 06:25 PM - last edited on 08-16-2023 06:29 PM by RogersJermaine
Hi
I am Harmanpreet (keep personal info private). My account is temporarily suspended. I have paid the bill as well today. So pls unsuspend it for me as I need it urgently for calling and texting.
Thank you
***Edited Labels***
Solved! Solved! Go to Solution.
08-18-2023 06:21 PM
Greetings @Harman1234,
Welcome to the Rogers Community Forums, and thank you for your post. I can understand the importance and need to have your phone services back online.
If your account has been suspended, you would need to speak to our Credit Operations team to discuss the details of the account further. Since you last posted, were you able to get your services restored? If you still require further assistance, please find the contact details below for our dedicated team that will be able to assist you.
Contact Number: 1-800-268-7815
Chat-Link: http://www.rogershelp.com/customerserv/livechatsupport/index.php?source=201&con=true
Hours of Operation:
Monday to Friday: 7:00 am - midnight ET
Saturday: 7:30 am - 9 pm ET
Sunday: 7:30 am - 6 pm ET
Hope this information helps!
RogersJermaine
08-18-2023 06:21 PM
Greetings @Harman1234,
Welcome to the Rogers Community Forums, and thank you for your post. I can understand the importance and need to have your phone services back online.
If your account has been suspended, you would need to speak to our Credit Operations team to discuss the details of the account further. Since you last posted, were you able to get your services restored? If you still require further assistance, please find the contact details below for our dedicated team that will be able to assist you.
Contact Number: 1-800-268-7815
Chat-Link: http://www.rogershelp.com/customerserv/livechatsupport/index.php?source=201&con=true
Hours of Operation:
Monday to Friday: 7:00 am - midnight ET
Saturday: 7:30 am - 9 pm ET
Sunday: 7:30 am - 6 pm ET
Hope this information helps!
RogersJermaine