Account sent to collections, what do I do from here?

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I've Been Around
Posts: 1

Account sent to collections, what do I do from here?

Long story short, I was out of a job for nearly a year and was unable to pay my Rogers wireless bill. I got an email from rogers@tcr.ca saying that Roger's had sold my account to total credit recovery, this was a couple months ago. I am now receiving a steady income, but I am confused on what exactly to do from here.

My Roger's account says that it's been canceled, but I am still able to see my outstanding balance, and I have to option to pay it. Do I pay total credit recovery? Do I pay Roger's? If I pay Roger's, what happens? I believe my lack of communications with Roger's is to blame here. What should my next steps be?

 

 

 

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I'm a Trusted Contributor
Posts: 306

Re: Account sent to collections, what do I do from here?

I think once it is sent to collection you will have to pay and settle it with the collection company.
You MAY be able to negotiate a to pay a lower amount owing but don't hold me to that.

Good luck.