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Knowledge Base Articles

Change or reset your wireless voicemail password

This transaction is available online only.   You have 3 options for changing the password for your wireless voicemail service: Directly from your wireless deviceFrom a desktop computer using Rogers.comThrough the MyRogers app   Here’s how to r...

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Everything you need to know about financing your device

How does financing work?   Financing allows customers on approved credit to finance phones, tablets, and smartwatches for $0 down. You’ll pay off the total financed amount through equal monthly payments over a 24-month period. There is 0% interest ...

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Rogers Repair Program

Damaged phone? Get it repaired by a certified expert. Whether there’s been accidental damage or there’s an issue from a manufacturer’s defect, we can help.    Available for any Rogers Wireless customer, including customers with Premium Device Protec...

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How do I reactivate my lost/stolen phone after I find/replace it

You can reactivate your found or replaced phone online through your MyRogersTM account. Here’s how: Log in to your MyRogers account.Click on your Wireless accountSelect Reactivate service under the Data Usage section. After that, your phone will be ...

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How do I suspend my lost/stolen phone?

You can suspend your lost or stolen phone online through MyRogers. If you don’t have a MyRogers account, you can sign up today!   Once you’re registered, here’s how you can suspend your phone: Log in to your MyRogers account.Click on you...

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