06-02-2023 02:38 PM - last edited on 06-02-2023 03:18 PM by RogersJo
The transition from 2 companies to one is very chaotic .agents have conflicting information on ratesc and how exceptions are handled
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06-04-2023 02:34 PM
Good afternoon @Pvfarnden,
Welcome to the Rogers Community and thank you for sharing your feedback with us regarding your migration from Shaw to Rogers.
We most definitely want to help you in getting the answers to your questions to ease the transition and hopefully turn your customer experience positive.
Could you elaborate on the nature of the offers you were looking to obtain details about so we can provide further clarifications?
What services do your currently have active, that you would migrate to Rogers?
Looking forward to your reply!
RogersMaude
06-16-2023 06:42 PM
See this thread which correctly captures the transition (it's not Rogers to Rogers it's Shaw to Rogers).
https://communityforums.rogers.com/t5/Network-Coverage/Migration-from-Shaw-Mobile-to-Rogers-Wireless...