The price increase is absurd, but to make things worse my plan which is locked until December has now shown rate increase for internet despite the following: Changes to your Home Service Rate: We continually invest in our network to bring you the bes...
After switching my mobile service from Shaw to Rogers, I was assured that my bill wouldn't change. But I see Rogers now overcharging me. After making 3-4 calls, each lasting an hour, I received conflicting information from your agents, about a disc...
When I was with Shaw Mobile up until yesterday when I converted to Rogers, Shaw allowed me to change the length of time my cell phone rang before the voicemail answered. The standard length of time was 20 seconds, but I was able to change that to be ...
I have very rudely treated by a New Brunswick billing support guy named Ibrahim wasted my 58 minutes of time and I need to hear from the Rogers President Office Team..My number to reach is 416-2xx xxx7 (Edited post - Keep personal info private) **L...
I am simply calling customer service to upgrade/change internet with Shaw/rogers. Now its 180 plus minutes still on hold. This is crazy. Had to call in sick @ work just to make change to internet plans. Because of the long wait hold, I will cancel ...
Been with Shaw for over 5 years, since the merger, Rogers doesn't understand that people like myself are on long term disability and we get paid once a month and always carry an overdue balance and now I get threatened with disconnect and no one is h...
I used to have a great service with Shaw and I am really disappointed that Rogers acquired it and moved the customer the way they did.I used to have great internet coverage and great customer service, but after the migration the signal coverage decre...
I don't know if this forum is for Shaw customers (Internet, Home Phone). But I'll post anyways. A family member recently cancelled a preauthorized credit card payment around July 9, 2024. The current bill states that the amount will still be automa...
When the "merger" happened, Rogers suddenly billed me for a MyTab payment of $15.00. I did finance a phone but it was paid off months earlier and I wasn't receiving bills from Shaw. On telling this to Rogers, they told me many times that I had to c...
I just spent the last 90 minutes with three different agents trying to resolve an issue I just discovered today. During the migration from Shaw, I ended up with three separate mobile numbers spread across two different Rogers accounts. Having set up ...
After shaw got bought out by rogers I got an email saying that nothing will change other than bill coming out of rogers instead of shaw. Then I get double billed for my last month of my contract. From both shaw and rogers. I had automatic bill paymen...
I am new to Rogers and after 7 days of talking with 8-9 people I am baffled and shocked by Rogers. Like others reporting here, what we agreed to on the phone was followed up by an agreement that reflected nothing that we discussed. It appears that...
This transition has been nothing but horrible. Over the last couple weeks I have had 4 phone calls (last night was 1 hour and 50 mins alone), 2-3 web chats, and the only issue that was ever resolved was the issue with my Phone number transfer being s...
I migrated over from Shaw mobile to Rogers in October of last year.i followed the instructions I had received and thought nothing more.Come end of December, I get a collection agency notice about my account.i phoned right away, tried to explain to th...
HiCan someone from Rogers look into my case?
I recently signed up with Rogers TV, Internet, and home phone also cell phone. When I called the Rogers number after sitting on hold for half an hour, I was informed I needed to call Shaw as they were not quite connected yet. When I finally did get t...
I've been receiving emails about past due amount of my Shaw mobile account. I had 4 lines with Shaw mobile and those were successfully transferred to Rogers, everything seems to be fine with Rogers service we are happy with the service, but I don...
Is it possible to reset password for "incoming mail server"? (imap.shaw.ca.) I have no recollection of PW *** Edited Labels ***
When I migrated from Shaw to Rogers, I asked multiple times if there would be any charges beyond what I'm paying now. I was assured everything would be the same. Now after the port, I get a $482 bill to buy out my phone. Why am I buying out my phone...
It has been a month of trying to resolve porting over one of my numbers from Shaw. I had 3 numbers with Shaw. Two received SIM cards for automigration. The third did not. To find out what was happening with the 3rd number I called Rogers. I spent 4 h...