01-18-2022 09:50 AM - last edited on 01-18-2022 10:02 AM by RogersYasmine
Since last Friday most of the prime time schedule has showed an no information. Since Saturday the Friday and later schedule is fine
Solved! Solved! Go to Solution.
01-20-2022 05:56 PM
01-18-2022 10:25 AM
I have similar problem. The tv guide listings for Thursday the 20th from 7 pm to midnight show only "no information" for all channels. This is Kitchener area. Rogers chat is unresponsive so I don't know how to proceed.
01-18-2022 11:21 AM
01-19-2022 04:20 AM
01-19-2022 10:09 AM
Same here. "No information" on Thursday January 20th from 7pm - 11pm since Saturday. I'm in the Ottawa area. It usually fixes itself but not this time. I've manually rebooted but that didn't fix it.
01-20-2022 12:33 AM - edited 01-20-2022 12:35 AM
Add me to the list. (Ottawa) I just went to set up recordings for today (Thursday) and a similar result. No Information. This is very annoying and will be even more so if it is the same when I try again before the evening rolls around.
01-20-2022 08:21 AM - edited 01-20-2022 08:22 AM
Thanks so much for bringing this matter to our attention! What we'd like to do is get some tickets submitted (if not already done) since it seems to be affecting multiple people. Kindly send us a PM @CommunityHelps so we can get the ball rolling on this. 🙂
For more information on how our Private Messaging system works, please check out our blog.
Thanks so much!
01-20-2022 08:29 AM
01-20-2022 09:36 AM
All I can suggest is that you contact Rogers again, perhaps via PM as suggested. Also, try another reboot as this can sometimes resolve IPG (Interactive Programme Guide) issues, even though some of you tried it already. It seems to be area specific since it's OK here in Toronto. You should mention that, along with your location if/when you contact Rogers.
01-20-2022 05:56 PM
Listings reappeared this afternoon.
01-20-2022 06:00 PM
01-20-2022 11:37 PM - edited 01-20-2022 11:38 PM
01-21-2022 04:12 PM
Same issue No Information" for next Wednesday, January 26th starting at 7PM (in Toronto).
01-21-2022 05:37 PM
01-21-2022 07:49 PM
Same here in London
01-21-2022 10:21 PM
Here in Ottawa it’s not working on Wednesday January 26th and Thursday.
Anyone heard from Rogers about the issue?
01-21-2022 10:24 PM - edited 01-21-2022 10:24 PM
This is getting ridiculous. Same here in London for next week now. No wonder streaming is becoming so popular. Cable “amenities “ are so unreliable.
01-22-2022 01:31 AM - edited 01-22-2022 01:32 AM
Put in service ticket last week but got no reply. Now guide out for Wednesday 7pm onwards Also TSN feeds on Super Sports package not listing for Sunday. Port Stanley Ontario.
01-22-2022 09:55 AM
01-22-2022 11:00 AM
Hear from Rogers? That’s a good one.
01-22-2022 11:10 AM
Same in London. Issue starts Thursday at 7pm