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Error: Sorry, your cable box is currently experiencing problems.

aminsattari29
I've been here awhile

Sorry,your cable box is currently experiencing problems. Press the button on the cable box. lf the problem persist, please call us at (888)764-3771 and quote Error # Not Authorized 

2 REPLIES 2

Re: Error: Sorry, your cable box is currently experiencing problems.

RogersTony
Moderator
Moderator

Hello, @aminsattari29

 

Welcome to the Rogers Community Forums! 

 

I can imagine how frustrating it is to experience this issues with your cable TV box. If you are getting a Not Authorized error we may need to send a signal to your box to re-authorize it.

 

Please send a private message to @CommunityHelps so we can gather your info and get started on this for you. 

 

Not familiar with our private messaging system, no worries, click here.

 

RogersTony

 

 

Re: Error: Sorry, your cable box is currently experiencing problems.

aminsattari29
I've been here awhile
Dear Sir,
I have a Nextbox it not working can reactivate for us.Thank you
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