09-18-2023 01:02 PM - last edited on 09-18-2023 02:18 PM by RogersMaude
The reason why I'm asking is that my current Legacy modem cuts out several times per day. This has happened with other modems, so I anticipate that if I switch from Legacy to Ignite, the new modem will also lose connection regularly.
If the new TV boxes are wi-fi only, there goes my television signal as well. My current Legacy boxes are connected via coaxial and do not lose their signal when the modem does.
I don't want to switch to Ignite, but I have an annual credit that elapsed and was told that I can't have it reinstated unless I switch to Ignite.
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09-18-2023 01:27 PM
the older rogers digital tv uses a private cable tv network separate from your internet, if the internet went down, the tv would still work as they were a different network or segment, the new ignite tv uses IP based technology to deliver tv, so it uses an internet based technology, if the internet goes down so does the TV, there are pros and cons for each technology this happens to be one of them
09-18-2023 01:20 PM
There are several factors you have to take into consideration not just the location of the modem. Wi-Fi is not equal, the newer modems also support more Wi-Fi bands than the older ones do, so that is also why the latest standards make a difference.
If your signal cut out with the old modem chances are, when u replace it with the ignite modem, you may not have cutting out you may notice a big improvement, plus the new modems you can order/rent Wi-Fi extenders to help with spotty coverage, usually older modems are not compatible with these extenders.
And to answer your other question, the ignite tv receivers work on both Wi-Fi or Ethernet. so if the Wi-Fi signal is bad, you can plug it in with an ethernet connection. Some people are also fortunate to have their house wired with Ethernet, while some have paid to have the wires professionally run in their house., nothing beats a hardwired connection but then again it is also not cheap to run such wires thru your house so you decide whats best.
No one runs coax anymore and rogers ignite will no longer use the existing coax inside wiring, they become disconnected and not needed with ignite.
09-18-2023 01:24 PM
Put your Modem in bridge mode(instructions on rogers site), then you can run ethernet to a router to feed your computers and digital boxes.
09-18-2023 01:27 PM
the older rogers digital tv uses a private cable tv network separate from your internet, if the internet went down, the tv would still work as they were a different network or segment, the new ignite tv uses IP based technology to deliver tv, so it uses an internet based technology, if the internet goes down so does the TV, there are pros and cons for each technology this happens to be one of them
09-18-2023 02:11 PM
As mentioned in the previous posts, IgniteTV uses a different technology, but you are not solely reliant on WiFi to get the TV signal from the Gateway to the TV boxes.
1. You can use Ethernet connection/cables.
2. If it's not possible to easily run Ethernet cables and/or if the runs are long, then it's possible in many homes to install a Powerline Adaptor, which uses the wiring in the home to distribute Ethernet signals from the Gateway to the TV box. Cost is usually a bit over $100.
3. If there are Coaxial cables installed in your home in a useable position, it's possible to put adapters at each end to turn these Coaxial cables into Ethernet connections.
Also, as stated in posts above, if your Internet signal is "poor" now, this will affect the Ignite Internet and TV. If you have a poor Internet signal at your home, you should get this fixed before switching, or during the switch.
05-09-2024 11:59 AM
Is coax no longer used to bring the signal from the street into the house for attachment to modem, aka gateway??
05-09-2024 02:36 PM - edited 05-09-2024 03:17 PM
@borntofish : With IgniteTV, if you have an RF-coax connection to your home, it goes to the Gateway and the boxes (STBs) connect to the Gateway via Ethernet or WiFi. There is no coax connection directly to the boxes. So, if you're connected via RF-coax, the connection from the street goes to the Gateway.
Customers who have an optical (Fibre) connection have a slightly different configuration (currently) with an additional box ahead of the Gateway, but the STBs still connect to the Gateway via WiFi or Ethernet.
06-02-2024 05:25 PM
>3. If there are Coaxial cables installed in your home in a useable position, it's possible to put adapters at each end to turn these Coaxial cables into Ethernet connections.
Sorry to ask on an older post. This could be a solution for me. Do you know what these adapters are called and where I can find them? thank you
06-02-2024 05:37 PM - edited 06-02-2024 05:46 PM
Well, let's see, I searched the web for Coaxial to Ethernet adaptors and found the following:
https://www.howtogeek.com/834950/you-can-convert-your-existing-coax-lines-to-an-ethernet-network/
I then searched the web for them and if you search using the following term, you should be able to find something to suit your needs.
ScreenBeam Bonded MoCA 2.0 Network Adapter for High Speed Internet, Ethernet Over Coax - Starter Kit (Model: ECB6200K02)
Be aware that speeds vary if you have passive or active adaptors, type of adaptors, etc. You need a minimum "kit" of two.