Smart home monitoring recording

[Kamalgunda]

Hi

I see that the camera recording is only happening for firat 15 seconds even thought there is a continous action going on for more than 15 secs. How can i get the recording to do continuous until the event is completed?

*Added Labels*

[Kamalgunda]

It is recording only first 15 seconds only

[RogersJermaine · Accepted solution]

Hi @Kamalgunda,

Thank you for your post and query here on the Rogers Community Forums!

The video clips that are taken are system defaulted to 15 seconds and that time can not be adjusted. We appreciate your feedback and hope this information helps.

Regards
RogersJermaine

[Hidehunter]

you can’t , call Rogers , if they don’t , tell them you’ll  Just cancel the service . Not really worth the hustle .