07-22-2022 08:37 AM
Solved! Solved! Go to Solution.
07-23-2022 08:48 AM
Hello, @Andrefowlow
Welcome to the Rogers Community Forums!
The Smart Home Monitoring system is only compatible with devices purchased from Rogers. We cannot guarantee that any devices purchased from other sources will work.
Device purchased from previous Smart Home Monitoring customers would work but not from Telus or elsewhere.
I hope this helps!
RogersTony
07-23-2022 08:48 AM
Hello, @Andrefowlow
Welcome to the Rogers Community Forums!
The Smart Home Monitoring system is only compatible with devices purchased from Rogers. We cannot guarantee that any devices purchased from other sources will work.
Device purchased from previous Smart Home Monitoring customers would work but not from Telus or elsewhere.
I hope this helps!
RogersTony