05-05-2020 03:50 PM - last edited on 05-05-2020 04:36 PM by RogersAndy
I got this email today.
Microsoft account |
Verify your email address |
To finish setting up this Microsoft account, we just need to make sure this email address is yours. |
Verify ________rogers.com |
Or you may be asked to enter this security code: 7392 |
If you didn't make this request, click here to cancel. |
Thanks, |
And then almost immediately a follow-up email:
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: _______ @rogers.com
- New account name: martindaniel231@outlook.com
If this is correct, you don't need to do anything.
If this is incorrect, please follow these steps:
1. Reset your password by going to https://account.live.com/password/Reset
2. Rename your account by going to https://account.live.com/
Thanks,
The Microsoft account team
It makes no sense given it is referring to our rogers.com email. But have others seen similarly?
***Added Labels***
05-05-2020 04:53 PM
05-05-2020 05:28 PM
Thanks for the reply Pauly. You wrote:
So just be careful and if u didn't do it click cancel.
I didn't select "cancel" in time and the link had expired :(.
So what does that mean given that second email:
Your Microsoft account has been renamed. We just wanted to check with you that it's okay.
- Old account name: _______ @rogers.com
- New account name: martindaniel231@outlook.com
What do I need to do or do I need/can I do anything?
05-06-2020 04:19 PM
05-06-2020 04:30 PM
Never having done this ie every made contact with Microsoft, any idea how to best reach them for the matter in question?