05-31-2023 09:22 PM - last edited on 05-31-2023 09:27 PM by RogersJermaine
05-31-2023 09:51 PM - edited 05-31-2023 09:59 PM
Are you running in a standard, Rogers-supported configuration (using the Ignite gateway and (optionally) Ignite Pods for Wi-Fi connectivity) or are you connecting your set-top boxes using your own networking gear?
If you are using external Wi-Fi access points, you need to ensure that you configure the same Wi-Fi credentials in the Ignite gateway that you are using in your own Wi-Fi gear. If you do not and the STB's network connectivity gets disrupted, you will find your set-top boxes dropping off of Wi-Fi and then never being able to reconnect automatically.
05-31-2023 09:59 PM
05-31-2023 10:10 PM