Ignite app stopped working

[leonard2794]

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue

***EDITED LABELS***

[mewmew]

Rogers Ignite TV app and online not working. Multiple reports on Twitter.

[canflyer]

Missing the Jays and the NFL…again… get on it

[mewmew · Accepted solution]

It's working now.

[ReneHache]

Same issue is back this morning, I was watching a recorded movie, and then randomly, it redirect to the login page (nothing new, happen often), after login I got a "Ignite TV is not available at the moment. Please try back soon. (Error TVAPP-00115)" error message, tried several time keep getting this error and forced relogin.

Why do we need to relogin everytime there's an error? Why can't the site just read our login/password info from the browser's cookie?

Edit: it came back working again about 15 minutes later.