02-10-2024 05:34 PM - last edited on 02-10-2024 05:38 PM by RogersJermaine
I have a fairly simple setup, with a Samsung TV and Ignite box (recently installed) I was just curious about CEC - have the Anynet+ ON on the Samsung and HDMI-CEC option turned on in the Ignite settings
So when I turn OFF the TV using the Ignite Remote or the TV remote the TV goes off and the Ignite box goes to "Standby"? (light is off) as expected.
However if I use the TV remote to turn on the TV it does not turn on the Ignite box
Just wondering if this is expected behaviour i.e. CEC only turns it OFF. but Not ON?
Reason I'm interested is that Alexa can turn on the TV via Samsung SmartThings and thought with CEC enabled it would turn on the Ignite box as well but no such luck? So I still have to reach of the Ignite remote.
***Edited Labels***
Solved! Solved! Go to Solution.
02-15-2024 05:24 PM
@-G- wrote:Not sure whether this makes any difference but I have "Settings / Device Settings / Power Preferences / Power Saver" is set to "Off" on all of my STBs.
Mine is set to "On", so that shouldn't be an issue.
02-15-2024 05:28 PM
Well I tried one more thing...
I was new to Ignite so when I connected it to my Samsung TV the TV offered a process to configure the TV remote which I went through identifying Rogers as the provider and Ignite as the Model, so when complete the Samsung Remote would then Turn ON/OFF the TV, Volume, Channel Change and Guide - however when turning it ON it would NOT wake up the STB,
So for fun I decided to try on more thing, I setup from scratch yet this time I did not configure the Samsung Remote so all it does is ON/OFF and Volume
But guess what now when I turn the TV on with the Samsung remote it wakes the STB and when I turn the TV OFF STB goes to standby which is what I wanted and demonstrates the CEC is doing what it should , Rogers support was wrong, and Samsung's implementation to the Universal remote support is a little off I think
So now I can use Alexa (voice) (and other apps) to turn on the TV properly . I'm happy
and most importantly Grandma is happy!
Cheers
02-15-2024 07:00 PM
@gg32 : Glad to hear you got it working and that you persevered with this issue.