04-24-2024 04:22 PM - last edited on 04-24-2024 04:23 PM by RogersZia
how do I access a printable channel list for Ignite Popular TV for Kitchener area?
***Edited Labels***
04-24-2024 04:29 PM
@Phil1953 wrote:
how do I access a printable channel list for Ignite Popular TV for Kitchener area?
There is no download link for a printable channel listing. You need to request it by contacting Rogers via telephone or chat or by sending a private message to @CommunityHelps .
04-24-2024 04:50 PM
Before you do that, have a read of my post on the topic:
04-24-2024 06:29 PM
@57 wrote:
Before you do that, have a read of my post on the topic:
I presume that you are referring to inaccuracies and inconsistencies in the various channel listings. This has been a problem since the new Popular TV and Total TV packages debuted.
The first complaints about missing channels were posted here: https://communityforums.rogers.com/t5/Ignite-TV/Ignite-Total-TV-Missing-a-Channel/td-p/517288
Others asked about which sports channels were actually included: https://communityforums.rogers.com/t5/Ignite-TV/New-Ignite-TV-packages-RE-Sports/td-p/518342
Supposedly, these issues have been reported to the Ignite TV product team. However, I don't know whether or not the printable channel listings have been fixed. (They were not yet fixed even in the in the updated listing that I got a few months ago.)
I am (apparently) supposed to get something like 158 channels as part of Total but tells me that I only get 142. I don't know whether I am actually missing any channels.
Re: Out TV, Rogers.com still says that this channel is included in Total TV but I don't think is actually is.
04-24-2024 11:45 PM
@-G- wrote:
1. I presume that you are referring to inaccuracies and inconsistencies in the various channel listings. This has been a problem since the new Popular TV and Total TV packages debuted.
2. Supposedly, these issues have been reported to the Ignite TV product team. However, I don't know whether or not the printable channel listings have been fixed. (They were not yet fixed even in the in the updated listing that I got a few months ago.)
I am (apparently) supposed to get something like 158 channels as part of Total but tells me that I only get 142. I don't know whether I am actually missing any channels.
1. Yes, but these inaccuracies were also present the last time I "renewed" in March 2023 when they reduced the total number of the Premier channels. Since we still had Flex going for us at that time, I could swap out some unwatched channels for some that I did watch.
2. They were obviously not fixed less than a month ago in late March 2024. This doesn't seem to be a priority for Rogers. They just kept sending me different pdfs developed at different times of 2023/2024, none of which were accurate and it wasn't just one or two channels. The (many) errors were in the Premier package that I had and also in the Total package that I went with.
3. Yeah, when I go to MyRogers, it also shows 142. I didn't bother counting, but what I did do after switching to Total was look at all my favourite channels to make sure they were tunable and they were. I also checked my scheduled recordings and actual recordings. Since I rarely watch anything live, those recordings worked.
4. One channel that I record all the time is DW and it was not in Total, but it had been in Premier Flex. I had to pay extra for it, either as a stand-alone ($4) or as part of a theme ($5). Since the News Theme was only $1 more I went with that.