moving phone to monthly plan

[rdms]

Not sure if this is correct forum ...

My elderly mom has had pay-as-you-go (talk & text) for many years. However, she has started to use her mobile phone more often. Also, I just read that pay-as-you-go is being discontinued later this year.

All this to say, I'm thinking of moving her phone onto my account. Has anyone done this before and if so, anything I should know or gotchas before starting this process? TIA

***Edited Labels***

[RogersZia · Accepted solution]

Hi @rdms,

Welcome to the Community!

Yes absolutely, it is possible to change your mother's line from prepaid to postpaid. To keep your phone number with a monthly plan please contact us at 1-844-235-3766 or visit a Rogers store near you.

RogersZia

[sadchel]

Will I be able to transfer my Rogers pay as u go to Chartr pay as u go and keep my number? 

[RogersZia]

@rdms, yes if you prefer a prepaid service, our chatr brand has plan options for you. You would be able to keep the number.

RogersZia

[OLDYELLR]

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@RogersZia wrote:

@rdms, yes if you prefer a prepaid service, our chatr brand has plan options for you. You would be able to keep the number.

RogersZia

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The thread starter mentioned a rumour that Rogers Pay-As-You-Go will be discontinued "later this year". Is that true? When? Will I be warned in good time? What will be my options? My balance expires September 2025.

[57]

@OLDYELLR : I started a thread on the topic of Prepaid ending. See link below:

https://communityforums.rogers.com/t5/Pay-as-You-Go/Rogers-Pre-paid-Phone-Service-Ending-December-16...