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@OLDYELLR : I mentioned in post 2 of this thread that it is extremely easy to initiate a call when reviewing your call history. Perhaps that has happened to you again?
@OLDYELLR wrote:
1. called by accident (I just did it again, have to figure out how to stop doing that, the iPhone interface is so foreign to me) .
2. But what are those 2 incoming and outgoing texts that happened while I was at the store? I can't find any record of them.
1. When you select the phone icon at the bottom of the screen you then get another set of options. If you select "Recents" this will bring up a list of your recent calls. As soon as you click on one of those, the phone will call that number. I've made this mistake a couple of times myself.
2. Perhaps the agent wanted to make sure SMS went through while you were at the store? You should be able to view those by selecting the message button on the phone, which is on the bottom-right of my iPhone SE 2020.
3. Just as an FYI, if you set up the phone properly (it may even be the default settings), you can send iMessages to other people with iPhones at no charge when you're on WiFi. In your messages list, iMessages show as blue, while SMS are green
Hello OLDYELLR,
Did someone else own this used iPhone? Does it have any apps installed on it that are not part of the factory installation? If so, you should do a Factory Reset of this phone to clear those out. Some apps have permission to make and receive calls as well as SMS messages.too.
Also looking at the time stamps the incoming and outgoing SMS were done on a different day and time than when you visited the Rogers store.
@OLDYELLR wrote:
Since I switched to an iPhone, I've seen several instances of calls incoming and outgoing on my PayGo cellphone and haven't yet figured out how to stop them.
Check out my post on Live Voicemail and make sure it's turned off if you don't want it.
@paneraica : Just as an FYI, it is possible to call Rogers and have your voicemail turned off. I did that long ago and never need to pay for spam calls or retrieving voicemail. I still see who called in my phone's call log and call them back, typically using my home phone, if it's someone I know (in my phone's directory). Unknown callers are simply ignored. I realize that this may not be something for everyone, but most people who use their phones a lot are not on pre-paid...
Every 3 months I call Rogers and have any spam text charges credited back to my account. I always forward any spam text I receive to "SPAM" (7726) when I receive them, so they are easy for the CSR to spot in my transaction history. I usually get about 2-10 spam texts every 3 months.
Interestingly, I just looked at my transaction history and only have one spam text since June. Perhaps my number is no longer on their "list", although some spammers simply use auto-dialers. I won't bother calling just for one text.
@paneraica wrote:
1. ...switched to unlimited call and text for $20.00 a month
2. ...Makes me wonder if it's actually Rogers sending out fake spam calls and texts and grabbing the money back from pay as you go customers
1. Is that on prepaid or postpaid? Prepaid is ending in December as discussed in the following thread:
2. A tin foil hat will protect you from these...
@paneraica wrote:
No. Just a new monthly payment program. Paid at the end of the month.
I'm confused. Are you on a prepaid or postpaid plan. If you're still on prepaid, then you'll need to switch before December 16, as outlined in the link I provided.
If you need to switch, Rogers has some good pricing (postpaid) if you call the number in that link and Chatr has good prepaid pricing options, both including some data depending on the plan rate and what you want.
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