MyRogers app doesn't work for me

[juno2]

After I key in my username and pw the same message "something went wrong" pops up. If I can't pay the bills y'all covering it.

*Added Labels*

[RogersZia]

Good evening @juno2, 

Welcome to the Community!

You've come to the right place, we'll try our best to get your app up and running as soon as we can. It would help if you could provide us with the following info:

1) What device are you using?

2) Do you have the most updated version of the app?

3) Are you having issues accessing the app on multiple devices?

4) Are you able to log into MyRogers via the browser?

5) Have you tried to clear the app cache? Additionally, depending on your device type you can also try to uninstall/reinstall the app. 

In order to avoid missing out on due dates or getting charged a late payment fee, it may be best to make a payment via the MyRogers browser while we work to resolve the app issue for you :).

RogersZia