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How do I change my device IMEI???

roymickson
I've been around

Recently, I bought a Google Pixel phone for my wife. How do I change her old device IMEI to the new one through MyRogers? Or is this something that can only be done by calling Rogers? Thanks in advance.

 

 

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Re: How do I change my device IMEI???

Meowmix
I'm a trusted advisor
Hello @roymickson

Are you talking about the IMEI that is showing on you're Rogers profile online? If so you need to have Rogers add the IMEI number on the Rogers wireless account. This can be done via Live Chat, Calling in or visiting the store and having them change the IMEI number on the account and add the phone on the account.!

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Re: How do I change my device IMEI???

Meowmix
I'm a trusted advisor
Hello @roymickson

Are you talking about the IMEI that is showing on you're Rogers profile online? If so you need to have Rogers add the IMEI number on the Rogers wireless account. This can be done via Live Chat, Calling in or visiting the store and having them change the IMEI number on the account and add the phone on the account.!
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