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Knowledge Base Articles

Advanced Security in Rogers Xfinity App

How does Advanced Security help protect my data and devices? When enabled, Advanced Security in Rogers Xfinity continuously monitors your home network to automatically block suspicious activity and inform you of potential security concerns, pl...

Turn on Advanced Security Feature With Rogers Xfinity App

To help keep your data and devices protected around the clock, Advanced Security monitors your home WiFi network for online threats in real time and alerts you of any suspicious activity.   This feature is included with Rogers Xfinity app. There’...

Unable to Access the Internet – Rogers Xfinity Gateway

If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Xfinity services. If you’re currently unable to browse websites or stream when connected to the Rogers Xfinity Gateway, follow these steps below: Step 1: Check...

Pause Devices’ WiFi Access with Rogers Xfinity App

With Rogers Xfinity app, you can control WiFi access by pausing individual devices or user profiles. Rogers Xfinity app is available exclusively for Rogers Internet customers with the Rogers Xfinity Gateway modem. Not sure if this is your modem? Che...

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