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Where can we check retail customers rogers status?

Heartofkafka
I've been around

Understanding you have priority to recover (e.g. Interac), where can retail customers check their status by postal code?

I live in Newmarket and my IGNITE has been out since 0500 July 8 till now. As of 1330 July 10 the L3X area code in Newmarket is still out. 

Total outage time, 56 hours 30 minutes and counting.

 

 

 

1 REPLY 1

Re: Where can we check retail customers rogers status?

RogersCorey
Moderator
Moderator

Greetings @Heartofkafka!

 

Thank you for understanding. We sincerely apologize for the disruption and thank you for your patience. 

 

You can check your status in two places. Here through our virtual assistant Anna: https://www.rogers.com/support/outage and here on the forums: https://communityforums.rogers.com/t5/Service-Interruption-Status/bd-p/Network_Interruption_Status.

 

Are your services fully offline or are they partially working?

 

Regards,

RogersCorey

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