10-10-2023
05:30 PM
- last edited on
10-10-2023
06:17 PM
by
RogersZia
Hello,
Last month Rogers sent me an XB6modem/router and I was asked to throw away my Shaw Hintron router. Eversince I have installed this XB6 I am getting variable speeds on my 300mbps plan. I have measured speeds all the way down to 6 mbps on wifi! It is when only a laptop and two phones connected white sitting next to the router. Has anyone else got this problem and found a solution?
***Edited Labels***
10-10-2023 06:40 PM - edited 10-10-2023 06:42 PM
@NP999 : What is your speed when connected via Ethernet directly to the Gateway? Here's a link on troubleshooting and optimizing WiFi:
https://www.rogers.com/support/internet/optimize-your-home-wifi
You can also use the HomeConnect App to test your WiFi connections to various devices.