Services out AGAIN.

[cherob2001]

Television and internet out all day. I was told 7 hours ago that it would be fixed within 4 hours.

***Edited Labels***

[Hootenandy]

Same issue since Saturday

[RogersJermaine]

Hi @cherob2001 & @Hootenandy,

Thank you both for posting here on the Rogers Community Forums! I do hope that your services have been working correctly without any issues since you both last posted. If you are still noticing a disruption with the services, if you can, please let us know below.

You can also check out rogers.com/outage to get a quick update on any network issues being reported, as well as our Rogers Service Interruptions board, where we post any major service interruptions.

Regards

RogersJermaine

[jays77]

Just curious.  If your internet is down how do you access those sites?  

[RogersJo]

Greetings @jays77, 

Thanks for your contribution to this thread! I hope you are well! 😊 Service interruptions can be rather inconvenient and I know firsthand how imperative it is to ensure you stay connected. With that said, do you happen to have a wireless hotspot you can utilize to access said website?

At times, I've had to utilize my hotspot to ensure I stay connected when issues like this occur until I can find a resolution. If you're still experiencing any service interruptions, feel free to shoot us a PM and we'd be more than happy to assist! 

I hope this helps!

RogersJo