Has anyone taken notice that Rogers Outlook outage is now 35+ days, with no communications to its subscribers unless initiated by their client? Is it not amazing that yesterday the Fed's authorized a $20 Billion takeover of Shaw by Rogers and they can't even fix a password generator between Outlook and themselves going on five weeks now? I have been using Outlook since its introduction in 1993 and have a directory system set up to handle all the emails. At 66, I really don’t want to invest my valuable remaining time moving to another platform. On a daily basis, I call Rogers Tech at 1-888-764-3771 and ask what’s happening. I am told that they have a team of engineers working on resolving the issue. The good news is that Rogers didn’t play a role in developing the COVID-19 vaccine, as they would have most likely put one engineer on the project!
Rogers's pre-Shaw takeover had approximately 11.8 million Wireless Subscribers and approximately 4.8 million homes in their coverage area. I am taking a fly here, but I think they must have at least 0.5 million subscribers using MS Outlook, including businesses. If I am correct, how many of them are now switching to Bell or Telus, or other carriers that do not have this interphase problem? My issue is that I have been using Outlook since its introduction in 1993 and have massive directories in play. Switching to another platform for me is not going to be a walk in the park, so it is a road at this time I do not want to travel.
Can anyone suggest another platform with an interface that can convert Outlook files to the new platform run by a corporation that is looking out for its subscribers?
ROGERS – all the carries are the same, or does anyone out there think differently? I have been loyal to Rogers for almost two decades, but this relationship seems to be one way of late. They no longer communicate with the subscribers other than to have third-party companies call you to ask how wonderful their people were in solving your issue on a previous call. They do not learn anything of this data as being a communications company they are among the worst communicators out there. I would rather discuss my issues with my dog, who at least seems to show some genuine concern and sympathy during our conversation which is an experience never felt speaking to Rogers.
I really do not want to have to switch Internet providers, however, the ceiling of tolerance between Rogers and my personal and business needs is showing cracks. All suggestions would be appreciated.
The future looks promising as most likely within the decade OPG will be our new Internet Provider as the electrical lines will be the new carrier of the signals. This technology is in the final development stage and will soon be available. The Rogers, Bells, Telus, etc. will have gone the way of the VHS, Beta, CD, and Laser discs unless they have a few satellites that they own in outer space. FYI, electricity flows around the wire which allows the wire itself to be repurposed to carry the physics of the Internet!
