Port Forwarding Issues

[DForto]

I have been having an issue with port forwarding for some time now. I am trying to host a minecraft server for me and some friends and have opened port 25565 as this is the default port for minecraft and minecraft servers. I was able to connect my device in the Ignite Home Connect app and successfully added the port but when checking the ports it shows they are closed. I also had a friend check from his end to see if it was an issue with pinging my own ports but it shows closed for him as well. I am able to connect to the minecraft server using my local IP and have ruled that out. We also tried using a second port (25577) but are still unable to get the port open despite everything in the app saying its fine.

Any insight appreciated.

*Added Labels*

[RogersZia]

Good evening @DForto,

Welcome to the Community!

Have you tried to delete the port forward and try again? I'll tag our Resident Experts for their insights @-G-  @Datalink.

RogersZia

[Trojan93]

Hi @RogersZia 

I am encountering the same issue. I contacted technical support, but unfortunately, it didn’t resolve the problem. I have several ports successfully forwarded; however, port 25565 is not functioning as expected, while all others are working fine.

I look forward to your assistance.

Best regards

[Trojan93 · Accepted solution]

Hello @DForto 

I resolved the issue. Please ensure that the machine you are using has only IPv4 enabled and IPv6 disabled. If you are using Proxmox, you can refer to this forum post for guidance.

Next, please add a static IP address to your server using the Home Connect mobile application. Here’s how:

1. Open the WiFi menu: Scroll down to locate the device that is hosting your server.
2. Check Device Status: If you do not see your device active, check the "Device Not Connected" section. If your device is listed as not connected, simply test the connection to make it active.
3. View WiFi Equipment: Once the device is active, scroll to the top of the screen and click on the "View WiFi Equipment" option.
4. Access Advanced Settings: Go to "Advanced Settings."
5. Set Up Port Forwarding: Click on "Port Forwarding" and add the necessary port forwarding for the device that hosts your server.

I hope this helps! 🙂

[Mikemcallister]

I'm having the same issue.  The port forwarding that's setup in the app does not work, they've limited our access to the modem configuration and 'simplified' opening ports, only to setup something that doesn't work.