No wifi, cable or home phone for 11 days

[FloryH]

We have been waiting for Rogers to fix this provision ing situation for 11 days. How long do they expect us to wait. Very disappointing with any services I have received. Perhaps it’s time to move to Bell?

***Edited Labels***

[RogersMoin]

Hello, @FloryH.

I appreciate your joining our Community and posting your concern. 

I understand your frustration with the prolonged wait for the issue to be resolved. This is not the level of service we aim to provide, and it's disheartening to hear about your negative experience.

We can follow up with your case and look into expediting the resolution. Kindly drop us a line in our private messaging box, @CommunityHelps. We detailed more info about our private messaging in this blog. 

Regards,

RogersMoin