New Rogers.com email address?

[Swelldame]

From the Mail change FAQs dated April 3, 2024:

Can I use the Member Centre to create my primary Rogers Yahoo! mail address?

No, registration for new Rogers Yahoo! email addresses is no longer available. This feature was removed on April 3, 2024. 

Does this also mean one can no longer create any secondary email addresses, and there will be no new @Rogers.com email addresses going forward?

**Labels Updated**

[Pauly · Accepted solution]

that's exactly what it means,  if you have one, you keep it, its grandfathered, if you want a new one, your out of luck. 

[Pauly]

This sounds like a good time to open a new email account that is not tied to an internet service provider.  Some examples are Hotmail/Outlook,  Gmail and also  Yahoo!

[tiddle8085]

i had a rogers yahoo email for 30 years it kept working until 3 weeks ago, I just discovered that it was disconnected from a neighbours acct 3 years ago and unknown to me i should have reregister

i have talked to many Rogers tech people but they cant seem to help, what do you suggest?

[RogersRonald]

Hi @tiddle8085.

Welcome to our community forums and thank you for reaching out.

I can certainly understand wanting to regain access to your email account. If you have an active Rogers internet account with us, we can attempt to transfer the email account over to your active account, however if the account has been fully deactivated, there would be no recovery options available. 

If you still need further assistance, we would like the opportunity to investigate this for you. You can send us a private message to @CommunityHelps.

For more information on how to send a Private Message, please click here.

Thank you.

RogersRonald