Ignite internet service constantly drops connection

[mj36]

Rogers technicians could not fix speed and connection technical concerns. Charged my family SEVERAL HUNDRED $ fee for dropping internet service. Be very careful, and seriously consider other internet providers. Rogers unfortunately does not prioritize ensuring their products provide the service they promise. Was very disappointing as poor product quality impacted working from home, and also spouses business.

[RogersTony]

Hello, @mj36 

Welcome to the Rogers Community Forums.

It is disappointing to hear about your experience with the internet service. 

We will pass along your feedback to the product managers to review.

RogersTony