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Ignite internet service constantly drops connection

mj36
I plan to stick around

Rogers technicians could not fix speed and connection technical concerns. Charged my family SEVERAL HUNDRED $ fee for dropping internet service. Be very careful, and seriously consider other internet providers. Rogers unfortunately does not prioritize ensuring their products provide the service they promise. Was very disappointing as poor product quality impacted working from home, and also spouses business.

1 REPLY 1

Re: Ignite internet service constantly drops connection

RogersTony
Moderator
Moderator

Hello, @mj36 

 

Welcome to the Rogers Community Forums.

 

It is disappointing to hear about your experience with the internet service. 

 

We will pass along your feedback to the product managers to review.

 

RogersTony

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