I received this message from Norton giving a man-n-the-middle message. I live in Waterloo region so should I call the local police about it, or is it something you can handle? I tried restoring windows but it doesn't help. Please advise as soon as possible! Thankyou.
Welcome to the community!
Though Rogers isn't able to provide direct assistance with such concerns you may be able to find assistance from our community here as to what steps you can take.
That said I would recommend ensuring that any/all devices connected on your network have the most recent security updates as needed. Are you using your own router by chance?
@vasya1 I’m assuming that you’re trying to connect to a web site and Norton 360 or Norton Security is responding with that warning. For whatever reason, the web site that you’re trying to access has been deemed “not safe” by Norton. That could be for any number of reasons. You would have to be absolutely sure that the web address is correct and that the site that you eventually end up at is the real site. Its possible that this is a false positive alert, but, just the same you should be very cautious if you proceed to that web site. If this is a false positive, then the web site administrator would have to discuss the issue with Norton. However, there is also the possibility that the web site has been compromised, which would explain the warning. That does happen, more frequently than desired.
In terms of your own security there are a number of items to check:
Those 127.0.0.1 addresses are internal loop back addresses which prevent any browser or application from navigating to an external address. Those addresses are a very short example of long list of addresses that have been added to my Hosts file by Spybot.
To modify that file follow the instructions as indicated here:
When you start notepad, enter the following address in the address field:
That should take you directly to the Hosts file. When you’re done modifying the Hosts file, save the file.
Reboot the pc or laptop at this point.
Now, its possible that after all of this, you might still see the suspicious network warning, which I would interpret as an indication that the site in question has been compromised in some fashion, or that a false positive has been declared by some other company and not cleared by Norton as of yet.
Hope this helps. Please let me know if you have any questions.
Thanks for your reply. I'll go through your instructions. I'll also contact Norton to find out if there are any logs that captured info on this. We just rent the Hitron, it isn't ours. Thanks!