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Gems of War no longer accessible on Rogers Internet

Rillithain
I've been here awhile

I have a steam game I have been playing daily for years, Gems of War. Today, it now is giving me the error "Cannot resolve destination host" when trying to get into the game. I get this on both my pc and my mobile phone when it is on wifi. If I disable the wifi on my phone, i can get into the game fine, which leads me to believe it is the Rogers internet.   Since it works everywhere else, I don't feel it is the game maker that I should be contacting. Is there a place I can submit a support ticket or is calling the only option? I feel like that won't get very far to report one game not working... 

 

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4 REPLIES 4

Re: Gems of War no longer accessible on Rogers Internet

charleshuang
I've been here awhile

We have the same issue, our company site hosted in US for over 3 years suddenly can't be accessed overnight (working last night till 12 and not working this morning).  But we can't access from bell network, only not from Rogers network.

Re: Gems of War no longer accessible on Rogers Internet

We can access from bell network, but not from Rogers.

Re: Gems of War no longer accessible on Rogers Internet

Rillithain
I've been here awhile

I tried going to Rogers Support - as expected they said not their issue since other games work.  A bit close minded in my opinion.  Routing issues are not all or nothing. 

Re: Gems of War no longer accessible on Rogers Internet

Rillithain
I've been here awhile

FYI - Changing the DNS to googles public DNS entries allows the connection to go through fine.. 

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