Can't Access Email Account

[gordow]

My wife is trying to log into her email account and when she enters her pass it says it's wrong, when she tries to update the password she gets a box pop up stating
"We've enhanced your sign in security."
How does she reset her pass now?

*Added Labels*

[Pauly]

try calling rogers, they can reset password on their end too

[RogersMoin]

Hello, @gordow. 

Thank you for being our Community member. You can also send us a private message so we can help with email account access. You can find details about our private messaging in this blog.

Cheers,

RogersMoin