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Blink Sync Module 2 not connecting

WestendB
I've been around

Hi,

We have Rogers Internet with the Hitron modem  CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is blocking the Blink Sync Module 2 connecting to their servers. It gives an error saying WiFi password incorrect or you can not connect to the server.  However, we 100% sure that the WiFi password is correct. The same Sync Module2 and the cameras work totally fine when connected to the mobile phone's Hotspot (Telus), or other WiFi Internet such as Cogeco Internet. We tried with different sync modules and different wifi routers with different settings etc, connected to Rogers but the issue persists. It was isolated to the  the Modem settings or the Rogers Internet. Modem's firmware is 4.5.8.45. Also, we tested with port-forwarding on/off, ALG On/Off,  lowering the WiFi security to no security, Medium Firewall setting to No Firewall (lowest) etc, but no result. I have lost options. 

 

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21 REPLIES 21

Re: Blink Sync Module 2 not connecting

Great news.Everything has been working perfect for the last 3 days.I did nothing different but I'm just glad it's working.I will post again if I have any further problems
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