Blink Sync Module 2 not connecting
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02-16-2024
02:54 PM
- last edited on
02-16-2024
03:24 PM
by
RogersMoin
Hi,
We have Rogers Internet with the Hitron modem CGN3. Few days back suddenly our Blink cameras that were using the Rogers WiFi network stopped working. We tried to troubleshoot with the Blink support and found out that the Rogers Internet is blocking the Blink Sync Module 2 connecting to their servers. It gives an error saying WiFi password incorrect or you can not connect to the server. However, we 100% sure that the WiFi password is correct. The same Sync Module2 and the cameras work totally fine when connected to the mobile phone's Hotspot (Telus), or other WiFi Internet such as Cogeco Internet. We tried with different sync modules and different wifi routers with different settings etc, connected to Rogers but the issue persists. It was isolated to the the Modem settings or the Rogers Internet. Modem's firmware is 4.5.8.45. Also, we tested with port-forwarding on/off, ALG On/Off, lowering the WiFi security to no security, Medium Firewall setting to No Firewall (lowest) etc, but no result. I have lost options.
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Re: Blink Sync Module 2 not connecting
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2 weeks ago

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