Banking apps not working over home wifi

[StewartKing1]

Hey just wondering why ob my home Wifi, banking apps , work apps, speedtest app can't connect. But over LTE , it works fine

***Edited Labels***

[RogersJermaine]

Hi @StewartKing1,

Welcome to the Rogers Community Forums and thank you for your post! That can certainly be a frustrating issue to deal with inside your home. If you can provide some more information so that we can help you further.

Since you mentioned apps is this issue, where you are not able to access them, only happening on your mobile device? 
On that device, are you able to browse the internet and view websites?
Have you tried any other devices inside the home? (Tablets or another phone)
Were there any changes to your internet setup since you noticed this issue occurring?

Depending on your modem you can try these steps to reset the Gateway and let us know if you are still having this issue after.

Factory Reset Gateway 

Reset Ignite Gateway

Looking froward to your reply!

RogersJermaine