01-30-2022
12:57 PM
- last edited on
01-30-2022
01:00 PM
by
RogersCorey
Hi,
We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites we want to be allowed. How can we enable this, or conversely switch off Advanced Security it this option is not possible?
Thanks!
***EDITED LABELS***
01-31-2022 08:48 AM
@dgoveas1 You can disable Protected Browsing but there is no way for you to whitelist any sites. Rogers has an email address in the Parental Controls FAQ where you can submit requests for sites to be removed from the block list but I don't know whether they can do this for Protected Browsing and Advanced Security.