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ignite channel Info

hiho
I'm a regular

k been trying for days now to get nfo on the ignate bundles with internet and all i keep getting when i try is

https://www.rogers.com/bundles/offers

Technical Error
Sorry theres a problem on our end. Thanks for your patience while we work to fix it. Please check back later

is there a wrking link somewhere or could some one email me the nfo say in pdf ?

 

TIA

 

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6 REPLIES 6

Re: ignite channel Info

57
Resident Expert
Resident Expert

@hiho : The link works fine fore me.  Please see the following link regarding tips for navigating Rogers (and other) websites when something goes wrong:

 

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/491...

 

There is usually an issue with the browser - clear your cookies, cache, try incognito/private mode, try a different browser, turn off VPN, disable adblocker and other extensions, disable pop-up blocker, etc.  I find that a "clean" browser usually works, so I always have a different clean browser on my computer for testing.

Re: ignite channel Info

hiho
I'm a regular

of course it wrks for you i expected to since the rogers error that pops up 

Technical Error
Sorry theres a problem on our end. Thanks for your patience while we work to fix it. Please check back later

which in a nutshell tells me that its not me also in 20+yrs with rogers internet/tv i have never had this happen to me and allso not to mention its the only nfo on roges that i cant access and i get all kinds of popups and my cookies and what not are flushed daily.

o well guess ill have to sit for a few hours on tech chat to see if they can send me the nfo on the bundles so i can figure out which one that i am being forced into switching to

Re: ignite channel Info

hiho
I'm a regular

forgot to  mention i tried a diffrent way to access the nfo but same problem

https://www.rogers.com/bundles/offers?icid=R_IGN_3IG_4WNCPZ

Re: ignite channel Info

hiho
I'm a regular

 incognito/private mode dosnt wrk either even the pop up about my offers dosnt wrk either

Re: ignite channel Info

Hello, @hiho 

 

I can imagine how frustrating it is to deal with this error when trying to get details about your services. 

 

Do you have any issues when trying to load up your details via the MyRogers app using an iOS or Android device?

 

We can take a look at this for you to see what could be causing the issue. Please send a private message to @CommunityHelps so we can gather your info and get started. Not familiar with our private messaging system? No worries, click here

 

We look forward to hearing from you.

 

RogersTony

Re: ignite channel Info

hiho
I'm a regular

I AM A WINDOWS 11 USER ONLY

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