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Forum Posts

When will Rogers roll out the new XiOne STB

Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers.  I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos.  I normally have to use a different str...

reed935 by I plan to stick around
  • 1752 Views
  • 2 replies
  • 0 likes

Delay in changing some channels

I have noticed over the last week there is a long delay in changing 'some' channels.  The screen doesn't go blank, but rather the dots just keep moving until the channel comes on - usually 10-15 seconds vs 2 seconds for the other channels.  The chann...

jjjjy7 by I'm a reliable contributor
  • 983 Views
  • 3 replies
  • 0 likes

NTV Newfoundland and Detroit US Channels

Does anyone know If Rogers brought back NTV from Newfoundland, this channel was fantastic and I miss it. I thought it might be available on time shifting but no luck.   Here is another question, wanting to know if it’s possible to get the Detroit US ...

66John by I'm here a lot
  • 1329 Views
  • 6 replies
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Getting connected

I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...

Ignite TV - 4K Channel - LG OLED TV

Watch out for this problem tuning into a 4K channel with Ignite TV.   I had no choice but to upgrade to Rogers WiFi IGNITE system when I moved this past April. I had a PVR that worked great but Rogers isn't updating it anymore so IGNITE it is. Anyway...

robb1138 by I've been around
  • 1218 Views
  • 1 replies
  • 0 likes

403 Error When Connecting to Ignite TV

I been having issues connecting to my IPTV ever since I set up Rogers new ignite gateway modem, has anyone else had any issues? Or can provide steps to solve this issue. I continue to get a 403 error code     **Labels Added**      

Martin154 by I've been around
  • 522 Views
  • 2 replies
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Ignite TV and the Leafs

Great to be a le to watch the game when I. Not at home, but the audio is line 5 seconds ahead of the video. So I hear the go before I see it.     ***Edited Labels***

hfreel by I've been around
  • 317 Views
  • 1 replies
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Ignite TV Apple TV app and cast to Apple TV

Hi according to this post:https://www.theverge.com/2021/10/28/22750469/apple-tv-plus-comcast-x1-flex-xclass-streaming-box-tvand the Reddit convohttps://www.reddit.com/r/appletv/comments/qhzj80/comcast_xfinity_stream_app_is_finally_coming_to/Xfinity w...

Chuttt by I've been around
  • 7108 Views
  • 4 replies
  • 2 likes

Choppy picture - SNONE 4K

For a while now, SNOne 4k (996) has had a choppy picture and sound.I have done the following:-Rebooted the modem-Rebooted the box- checked the wifi strength (box has reported weak AND very strong signals at times)- switched to wired connectionNone of...

Polaris URC1090 remote interferes with neighbor's TV

Remote:  Polaris URC1090 – URC SupportMy parent lives in a senior home sharing a room with another person.  Both have Ignite TV.   If we use the default IgniteTV remote control, everything works fine.    We recently received a Polaris URC1090 remote ...

ianh227 by I've been around
  • 741 Views
  • 3 replies
  • 0 likes

Unable to login into Amazon Prime Video

I have been trying to login into my amazon prime video account but as soon as I add Ignite TV to my account, the app shows there's an error while loading my profile. When I click on retry, the error screen keeps on coming up again and again.   I have...

chinu by I've been here awhile
  • 2177 Views
  • 11 replies
  • 0 likes

BIG 10 Network - video freezing

For those of you who have BTN - the Big Ten Network, have you had any issues with the video freezing?  Audio plays fine without interruption.  Its been happening for about a week on all my tvs.  No issues with any other channels.

jjjjy7 by I'm a reliable contributor
  • 1619 Views
  • 10 replies
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Resolved! Ignite screensaver no longer landscapes and ads?

Suddenly my ignore screen saver is no longer lovely landscapes and instead advertisements for Rogers features and channels. I hate it and I’d like it changed back. I’ve tried the screensaver options in settings and it’s still landscapes?   ***Added L...

Stalkel by I've been here awhile
  • 6577 Views
  • 23 replies
  • 4 likes

Resolved! Ignite TV Channel Line-up

Simple question but can’t seem to find the answer.  Where can I get the channel line-up PDF for Toronto for Ignite TV (channel number and title).       ***Edited Labels***

Phil627 by I'm here a lot
  • 6358 Views
  • 7 replies
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Lost a ton of volume moving to Ignite?

So just moved from Digital cable to Ignite.  Have my setop box connected via an AVR (Anthem AVM60).   I have lost about 20db of volume, in the sense that I need to turn my AVR to say -20db to get the same amount of volume I did with digital cable at ...

PVC by I plan to stick around
  • 4059 Views
  • 17 replies
  • 0 likes

Ignite Remote Bug "free for me" and Quick Guide

Hi I just wanted to report a bug for the "free for me" guide view. I have selected the "free for me" as the standard setting for the guide view in preferences. When turning on the TV and using the quick guide (right arrow button on remote) the "free ...

User3512 by I've been around
  • 738 Views
  • 1 replies
  • 0 likes