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Lots of Stingray music channels are missing on Ignite TV

I just noticed couple of days that Rogers has removed almost half of the music channels in Ignite TV. All channels are still available in Digital TV but they removed lots of channels in Ignite TV. I am not sure why?     **Labels Added**

rookie8155 by I Plan to Stick Around
  • 5174 Views
  • 6 replies
  • 0 likes

4K Channels

Do I need a 4K TV to access the 4K channels? Is there a work around?       ***Edited Labels***

fvautour by I've Been Here Awhile
  • 7723 Views
  • 11 replies
  • 0 likes

HDCP Errors

Hey everyone, I noticed I'm having issues with watching 4k content on my Xi6 going through a Yamaha receiver. I get an error saying the box cannot output 4k because of a HDCP issue. If I unplug or restart the box with the TV and Receiver both on, the...

gp-se by I'm an Advisor
  • 961 Views
  • 4 replies
  • 0 likes

Netflix not Working, Error Code: APPS-04154

Attempt to open the app and it says "Having trouble opening the app. Please try again in a few minutes" APPS-04154.   This has been going on since Friday at 8pm, it is now Saturday at 10am. Rebooted the Xi6. It works on the other Xi6   Thnx Bill     ...

Biollw by I'm an Advisor
  • 7240 Views
  • 17 replies
  • 0 likes

Polk Soundbar shuts off with Ignite remote

Every once in a while when I power off my tv using the Ignite remote, my Polk soundbar shuts off instead and the tv remains on. I then hit the power button again and the tv shuts off. Any suggestions as to what’s happening and how to fix.   *Added La...

No signal on Rogers Box --> Projector?

I recently purchased an Epson 5050ub projector for my home theater, routed power and HDMI cables, all for it to be in vain because the Rogers Xi6-T box doesn't seem to want to connect to the projector. Other devices work fine, such as an XBOX 360 and...

Wifi cameras need up address

I just installed the ignite gateway.and.im trying to set.up my wifi security cameras, I need the up address to install but all I'm seeing is 10.0.0.5 wereas before it was 192.168.0.xxx:80How do I find the proper IP address so I can install these came...

gordow by I Plan to Stick Around
  • 326 Views
  • 1 replies
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Resolved! Insigna TV will not pair with Ignite Remotes

I just purchased an Insignia 43" 1080p HD LED TV (NS-43D420NA20) from Bestbuy and the remote will not pair to it. I tried all 3 remotes I have. It seems the Ignite box/remote firmware will require an update to support it. Can Rogers support please pa...

Woodsie1 by I'm Here A Lot
  • 2520 Views
  • 3 replies
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Ignite TV web login showing old discontinued addresses

Does anyone else have an issue when they login to the Ignite TV web portal (ignitetv.Rogers.com) using their MyRogers sign in, it lists and asks you to select an account and lists an old discontinued address as well as the current service address? It...

WSih by I've Been Here Awhile
  • 499 Views
  • 1 replies
  • 0 likes

Ignite Remote and Yamaha Amplifier

I'm looking to control a Yamaha HTR-6160 with my Rogers Ignite Remote.  The Yamaha is in a cupboard behind a door.  The TV is connected via HDMI cable to the Yamaha HTR-6160 and the volume is controlled by the Yamaha.  I want to be able to turn on th...

dgreensp by I've Been Around
  • 890 Views
  • 1 replies
  • 0 likes

Ignite TV box with old standard TV

I'm thinking of upgrading to Ignite TV. I have one HD TV and 3 older models of TV that do not have HDMI ports. I know I need a box for each TV, but can an Ignite box even be connected to these old TVs?   ***Added Labels***

Scousegirl by I've Been Here Awhile
  • 3189 Views
  • 5 replies
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Resolved! Ignite TV Flickering

Unplugged tv and box to move everything and now nothing just black and white flickering. Ive tried unplugging everything and using ignite site to reboot and still flickering.   *Added Labels*

Guy111 by I've Been Here Awhile
  • 2356 Views
  • 2 replies
  • 0 likes

IP Control of Rogers Ignite boxes?

What manufacturer and model number is Rogers using for STBs for Ignite TV customers?  Is anyone aware if you can enable IP control of channel tuning to facilitate the use of Home Automation systems and/or PC based DVRs? For example, here is a Github ...

wayner92 by I'm a Reliable Contributor
  • 3474 Views
  • 2 replies
  • 0 likes

Ignite not recording 1 specific show why?

The show catfishhas an beside the recording, why is that? I have tried 4 times and it won't record. Sometimes I thought maybe I forgot to record but I haven't. Why is this????   ***EDITED LABELS***

Bzezinski by I'm Here A Lot
  • 3276 Views
  • 8 replies
  • 0 likes

Issues with connecting to VPN since switching to Ignite

Please help!!The issue with connecting to VPNs on Ignite seems to be known and nothing seems to be done to fix this.Everything was absolutely fine connecting to my work VPN prior to switching to Ignite.I need this resolved so I can connect to my work...

Ollie79 by I'm Here A Lot
  • 6596 Views
  • 18 replies
  • 0 likes

Voice Commands on Ignite TV Remote not Working

Have been using Ignite TV for a few months. Since starting with it usually have to press buttons on remote several times to get any response. Voice option works about 5% of the time. Will press and hold down voice command button and it will just give...

Jeffq by I've Been Here Awhile
  • 7909 Views
  • 11 replies
  • 0 likes

Resolved! Splitting output from modem?

Can I use a simple managed switch to split the signal from my Ignite WiFi Gateway (XB6) to send to two computers? Any conceivable problems doing so? They'd rarely be used at the same time.    Tnks   ***EDITED LABELS***

markfink777 by I Plan to Stick Around
  • 864 Views
  • 3 replies
  • 0 likes

Measuring internet connection quality of devices

Is there a way via the Ignite app or through the admin portal to determine what the quality of the connection of each device is? Support people appear to be able to do this, but could not find anything on the app or the portal that would allow you se...