@FredGarvin Which Ignite services have you subscribed to and when are they scheduled to be installed? You will not be able to log in with the HomeConnect app until you have an Ignite Gateway allocated to your Ignite Internet account. You will also not be able to do any setup of Ignite TV (e.g. swapping Flex Channels, etc.) until the service goes live... and that requires that your Ignite Internet service be fully set up as well.
Hi -G-, I haven't subscribed to any Ignite service yet.
They are certainly squeezing me that way with all the legacy digital problems I've been having over the last few months.
I'm still getting the "Tech Error" message today.
All I'm trying to do is to look at the various Ignite packages to figure out which one I want based on the channel lists.
From other posts in the forum I've learned that Rogers has messed with the number of channels and Flex channel availability in the packages.