cancel
Showing results for 
Search instead for 
Did you mean: 

Ignite TV App Unable to Cast

MIKE935
I've been around

I can chromecast YouTube and other streaming to my TV but Ignite won't cast. It used to but now I just get error message. Very discouraged.

 

 

***Edited Labels***

2 REPLIES 2

Re: Ignite TV App Unable to Cast

RogersJermaine
Moderator
Moderator

Hi @MIKE935,

 

Welcome to the Rogers Community Forums and thank you for your post!

I do apologize to hear you are unable to cast from our Ignite TV app, but I certainly want to investigate this further for you. If I may ask a few questions to help us figure this out.

 

Are you using a Chromecast device or does your TV have it built in? 
What is the error message you are receiving? 
Can you please also try uninstalling the app and reinstalling it back if not already and test it out.

If you can provide us some of these additional details or let us know if you are still having issues with it.

 

Looking forward to your reply!

 

Cheers,
RogersJermaine

Re: Ignite TV App Unable to Cast

Gdkitty
Resident Expert
Resident Expert

I wonder if they changed something in the what its allowed/not allowed to, casting, etc wise.

I have a lightning to HDMI adapter for my iphone.
When you plug it in, it essentially does a screen share, etc to the TV through HDMI.
Netflix, etc.. works fine across the adapter.
With the rogers app, it will share the audio, but no picture is shared it just freezes the image on the device.
Compared to device which shares correctly, you just get the controls on the device screen

Topic Stats
  • 2 replies
  • 621 views
  • 0 Likes
  • 3 in conversation