Error TVAPP-00273 & Error TVAPP-00268

[kevani]

I'm getting fed up.  I continue to have issues with my Rogers Ignite TV & Internet.  My IgniteTV won't play on my computer again; this time, it gives the errors: Error TVAPP-00273 & Error TVAPP-00268.  

I've rebooted the modem, and my computer, cleared the cache, and tried incognito mode, none have resolved the issue.  So, now what?  Do I switch to Bell or can this be fixed?

Error TVAPP-00273Error TVAPP-00268

***Edited Labels***

[57]

I assume you're located at home using your home internet and not using a VPN?  Have you tried the Ignite App on a device like a phone or tablet?

[susanperelman]

I have the same issue.  It will not play on my lap top again.  I sat online with online help.  They said wait 5 minutes and it will be fixed.  It is not.  Can we get a credit?  For not receiving a service.

[RogersZia]

Hello @susanperelman,

Welcome to the Community!

I hope the issue has been resolved since you last posted here. If not, please send us a PM @CommunityHelps so we can take a closer look at your service. Click here to get started. 

RogersZia