Rogers Community Forums

Resolved! Re: Sudden increase in Monthly Bill!

HelloI looked at my invoice on a desktop and you are correct. There was a notification saying there would be an increase. It was typed in light font and I could not see it on my phone.Thank you for your help in solving this.

Resolved! Re: Sudden increase in Monthly Bill!

Sometimes people are promised a credit for so many months on their bill. They get busy so they don't keep track of it and it eventually expires but they don't put two and two together. When you login online you can see more details about when these...

Resolved! Re: Sudden increase in Monthly Bill!

57 is right, many people do not read their bills these days. We don't actually know why but it's a true fact.

Resolved! Re: Sudden increase in Monthly Bill!

There is usually a notification of increase in the bill/statement 3-4 months before the increase takes effect. Unfortunately, many people don't bother reading their bills, so they miss the notice.

Resolved! Re: Sudden increase in Monthly Bill!

Thank you for your reply. I have scrutinized the invoice, a few times, and compared to previous invoices. I'm still at a loss to why it went up. I'll contact rogers tomorrow and see what they say. I'll post the response once I get it.

Re: Imaginary third party extra usage charge.

Why Does everyone in canada think phone bills are fixed costs? Have they not heard of chargeable services. Just so you know, phone bills never stay the same price. In my 30 years with rogers I have seen price increases nearly every year. U would be...