Logged into my account but can't access anything

[Jsryder]

So I'm logged into my account and it keeps asking for my account number and postal code. Then it tells me the account is already linked to me, try another account number. I only have one account number and postal code and they are correct. Technical support has wasted many hours of my time with no actual help how difficult can it be to get me to be able to look at my account info when I'm already logged in

*Added Labels*

[RogersMoin]

Hello, @Jsryder.

We welcome you to our Community! Thank you for your post.

We understand your frustration with the repeated requests for your account number and postal code and the subsequent message indicating the account is already linked to you. This could mean your account may be linked with another email address.

We can investigate and work with you toward a solution. Please send CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin