No home phone service

[Senior_ripped_o]

Shame on you Roger’s. Your staff is perfectly fine leaving a senior with no phone service Orr access to 911 for 72 hours because of your mistake on a simple move order. Your staff is unable to resolve and certainly did not try to get a simple landline fixed for a senior. That has never missed a payment and made the necessary calls in advanced for the move.

12+ combined hours on hold for nothing. Still no service….

Get it together Roger’s. Monopoly or not this is unacceptable.

***Added Labels***

[RogersTony]

Hello @Senior_ripped_o,

Welcome to the Rogers Community Forums!

I can understand how important it is to get this issue resolved ASAP. We definitely want to take a look at this for you. Please send a private message to @CommunityHelps so we can gather your info and escalate this.

Not familiar with our private messaging system? No worries, click here. 

RogersTony