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Resident Expert
Resident Expert
Posts: 3,229

Re: Notifications

Just as an FYI, people still get multiple e-mail notifications if a post is edited, as discussed in this thread.  So, if I edit this post, anyone who "subscribes" to e-mail notifications for this thread will get a second e-mail on that edit and a third e-mail if I edit it again.  This should not happen in a well-run forum.

 

Another concern is that I do not get notified (in the forum notifications) if someone posts a lone question/comment  and then a Rogers mod moves it to a thread to which I am subscribed (I subscribe to threads where I am a participant).  I'm not sure if anything can be done about that, but it would be nice if I did get notification if a post gets moved into a thread to which I subscribe.



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I'm a Senior Advisor
Posts: 3,596

Re: Notifications

That would explain why I see multiple duplicate notifications. After I go through the Notifications I check the forums I follow for new posts. But if a post gets moved to a forum I don't follow, I wouldn't see it. If one of my own posts gets moved to another forum, I do get a notification.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
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I Plan to Stick Around
Posts: 78

Re: Notifications

Numerous forum members keep posting in many unrelated threads they keep getting Post Edit notifications despite all they want is to be notified of New Posts ONLY in subscribed threads. Recently Post Edit options were even entirely removed from forum Settings, thus attempting to misrepresent this endless flow of Post Edit spam emails as New Post notices.  I don't believe this issue was ever solved. Thus I ask to remove "Solved" tag from this thread topic, since this tag is obviously misleading as different members outlined varying aspects of Notifications in this thread, and most remain unsolved.

 

Hope, they will be in fact solved shortly, since currently this issue of getting endless Post Edit notifications was escalated to Rogers Advisory Board. I believe the flow of Post Edit spam emails violates Canada Anti-spam Law, and is reportable (and will be reported shortly if continues) to Spam Reporting Center and CRTC. Its unfortunate, nothing was done to stop it for several years despite numerous forum staff promises to the opposite. 

 

PostEdit6.jpg

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Resident Expert
Resident Expert
Posts: 3,229

Re: Notifications

Is there something wrong with Notifications today?  I have not received any notifications (the "Bell" on the website under my Icon, or my direct link to notifications) regarding posts today, despite there being "action" in some threads where I have participated.   Notifications were working fine yesterday.

 

I have "Automatically subscribe me to all topics or reviews I participate in" turned "on" and have not made any setting changes...



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I'm a Senior Advisor
Posts: 3,596

Re: Notifications

@57 I just signed in, 2 hours after you, and had notifications for topics I'm following.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
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Resident Expert
Resident Expert
Posts: 3,229

Re: Notifications

Thanks @OLDYELLR : I'm seeing notifications again. There must have been a glitch because I got a notification for one earlier thread, but there were two earlier 4K threads (one in TV, one in Accounts)  where I didn't get a notification. Those are the ones I remember - there may have been more.

 

I got notification for the recent PAYGo posts. (I know you follow that too.)



Resident Expert
Resident Expert
Posts: 3,229

Re: Notifications

For the past couple of days I've been getting a few e-mail notifications regarding "subscriptions". The thing is, these e-mails don't comply with my preferences under notifications and they seem to be somewhat random.  This has happened to me once or twice before. I hope this doesn't get out of hand because I don't want e-mail notifications for every new post...  

 

I've made sure of my preferences and "re-saved" those preferences hoping these superfluous e-mails stop.  I do subscribe to certain new posts (like mentions, etc)



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I'm a Senior Advisor
Posts: 3,596

Re: Notifications


@57 wrote:

For the past couple of days I've been getting a few e-mail notifications regarding "subscriptions". The thing is, these e-mails don't comply with my preferences under notifications and they seem to be somewhat random.


That's what I got this morning which prompted me to come here.  Annoying when I have email notifications turned off.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
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I'm a Trusted Contributor
Posts: 676

Re: Notifications

I received one as well. It was a surprise as I too have email notifications turned off, at least I thought I did. Guess I better check and make sure .
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Resident Expert
Resident Expert
Posts: 3,229

Re: Notifications

It appears that Notifications aren't working properly.

 

1. I haven't received e-mail notifications since early yesterday, despite several "mentions" and "likes", to which I subscribe.

 

2. I also haven't received the appropriate notifications on this forum when I click the "bell" under my username avatar (or when I'm able to login using my notifications bookmark earlier today).  I've received the occasional one, but not all of them...

 

I guess this is being worked on as a result of the problems reported on the weekend with e-mails getting sent when they shouldn't?