Ask an Expert: Ignite TV

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I'm a Reliable Contributor
Posts: 227

Re: Ask an Expert: Ignite TV - LIVE NOW!

 

The voice control is GREAT. Love it. One minor clutch...try saying "skip ahead two minutes"
Ir does not work, it thinks I said "skip ahead TO minutes" and it does a s each for MINUTES and find 13 Minutes on Netflix,

 

Also it would be nice to be able to customize the ABCD buttons.  Say A = MY recordings

Product Manager
Product Manager
Posts: 10

Re: Ask an Expert: Ignite TV - LIVE NOW!


@Biollw wrote:

I have some udio drop outs, what could be the cause?  My X6i are all hardwired 



Hey @Biollw

Regarding your audio drop outs, there could be various causes. It could be the channel signal specifically, unrelated to your internet.

 

Retired Moderator RogersRoland
Retired Moderator
Posts: 686

Re: Ask an Expert: Ignite TV - LIVE NOW!


@tiger90 wrote:

Hi, 

 

I have been with rogers for over 15 years, would like to switch but no real incentive, I would not qualify for Netflix free I have been told


Hey @tiger90,

 

Welcome to the Community Forums!

 

We thank you for the 15 years of continuous service! We certainly appreciate the interest in the Netflix offer and we would certainly love to go over some options for you. When you get a chance, send us a private message to @CommunityHelps and we can talk more there.

 

If you're not familiar with how to send us a message, follow the instructions outlined in this

Blog.  Looking forward to your PM!

 

 

Product Manager
Product Manager
Posts: 12

Re: Ask an Expert: Ignite TV - LIVE NOW!

Hi @tiger90,

With an Ignite TV installation, a Rogers tech will assess your home and suggest the best location for the equipment to ensure you get Wi-Fi where you want it


@tiger90 wrote:

Will I see the same internet speed throughout my house, not a big house



.

Product Manager
Product Manager
Posts: 12

Re: Ask an Expert: Ignite TV - LIVE NOW!


@tiger90 wrote:

are there plans to add more apps down the road?



Hi @tiger90

The short answer is yes! Stay tuned for new apps that will be added on an on going basis.

I'm a Reliable Contributor
Posts: 227

Re: Ask an Expert: Ignite TV - LIVE NOW!

The sports app is cool feature

Product Manager
Product Manager
Posts: 12

Re: Ask an Expert: Ignite TV - LIVE NOW!


@tiger90 wrote:

I have 500 speed internet now, but to drop price a little, does 150 work good enough?



Hi @tiger90

150u Internet speed works great for Ignite TV viewing. In terms of whether 150u is enough for your needs, it really depends on how many devices you have connected and what those devices are doing (e.g. gaming, etc.) If you have a large number of devices connected and do a lot of gaming or video streaming, you may want a faster speed.

Product Manager
Product Manager
Posts: 12

Re: Ask an Expert: Ignite TV - LIVE NOW!


@RyzenFX wrote:

 

 Will Rogers be launching the Broadcom version of the XB6 modem soon? Smiley Happy 



Hi @RyzenFX

At this time we can't comment on any unannounced equipment, but stay tuned to rogers.com and the community forums.

Product Manager
Product Manager
Posts: 12

Re: Ask an Expert: Ignite TV - LIVE NOW!


@tiger90 wrote:

will the installer take away the old equipment?



Hi @tiger90

Yes, the technician will take your old equipment (as long as you don't own it).

Product Manager
Product Manager
Posts: 10

Re: Ask an Expert: Ignite TV - LIVE NOW!


@chrisuz91 wrote:
Hi there,

Congratulations on the launch of Ignite TV! I understand that this is a great new product for Rogers, but the competition already has similar options. Will Ignite TV be priced competitively, or is this for a more niche audience?

Thank you!


Hi @chrisuz91

Thank you! We are very excited about Ignite TV. 

Our pricing is competitive.  Ignite TV is a great value product with amazing features like voice control and download and go.