Ask an Expert: Ignite TV

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Retired Moderator RogersRoland
Retired Moderator
Posts: 686

Ask an Expert: Ignite TV

Alright everyone! The time has come, Product Managers @RogersJose and @RogersMichelle are here in the Community to answer all your questions about Ignite TV.

 

They will be answering all your questions on a first come - first serve basis. So please allow time for both RogersJose and RogersMichelle to reply to you. We will answer all questions and no one will be left out.

 

 

Remember, you must be a registered user to post a question. Not registered? Click here to sign up.

 

RogersRoland

Retired Moderator RogersRoland
Retired Moderator
Posts: 686

Re: Ask an Expert: Ignite TV - LIVE NOW!

Here are some guidelines to keep the event running smoothly.  As always, our Community Guidelines and Terms of Use apply.

 

  1. If you have a question, just simply reply to this thread. We will reply once we have an answer Smiley Wink

 

  1. This is a live event; RogersJose and RogersMichelle will be available to answer questions throughout the event but please allow time for a response.

 

  1. RogersJose and RogersMichelle will not be able to comment on products or services that haven't been announced so please keep the conversation on topic for the event and the Community.

 

 

Have fun!

I'm Here A Lot
Posts: 6

Re: Ask an Expert: Ignite TV - LIVE NOW!

HI, can I plug my computer into modem with a ethernet cable if I want faster speed?

I'm Here A Lot
Posts: 6

Re: Ask an Expert: Ignite TV - LIVE NOW!

Hi, 

 

I have been with rogers for over 15 years, would like to switch but no real incentive, I would not qualify for Netflix free I have been told

I Plan to Stick Around
Posts: 135

Re: Ask an Expert: Ignite TV - LIVE NOW!

Are we going to see the app infinite tv allow us to schedule and control DVR?

I'm a Senior Advisor
Posts: 938

Re: Ask an Expert: Ignite TV - LIVE NOW!

A lot of people (including myself) aren't seeing the value in the $150 install fee.

Are there any plans to offer a self-install option like Comcast does for its Xfinity product in the US?
I Plan to Stick Around
Posts: 135

Re: Ask an Expert: Ignite TV - LIVE NOW!

I have some udio drop outs, what could be the cause?  My X6i are all hardwired 

I'm Here A Lot
Posts: 6

Re: Ask an Expert: Ignite TV - LIVE NOW!

Will I see the same internet speed throughout my house, not a big house

I Plan to Stick Around
Posts: 135

Re: Ask an Expert: Ignite TV - LIVE NOW!


@tiger90 wrote:

HI, can I plug my computer into modem with a ethernet cable if I want faster speed?



I am wired through gigabyte switch and see 560d 

I've Been Here Awhile
Posts: 4

Re: Ask an Expert: Ignite TV - LIVE NOW!

Hi there,

Congratulations on the launch of Ignite TV! I understand that this is a great new product for Rogers, but the competition already has similar options. Will Ignite TV be priced competitively, or is this for a more niche audience?

Thank you!
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