08-22-2016 04:05 PM - last edited on 08-22-2016 04:08 PM by RogersMaude
I should be able to plug in my Galaxy S7 Edge, via the USB cable to my Windows computer in order to transfer music and photos.
I have always been able to do this with my other Galaxy phones. However, somehow it isn't working for me now?
Are there drivers?
I have installed the USB (Driver) ver. 1.5.45.00 but it does seem to do anything.
Does Rogers have a specific driver for the SM-G935W8?
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08-22-2016 04:53 PM
08-22-2016 04:53 PM
08-22-2016 05:04 PM
Good evening @BuckMacklin,
Welcome to the Forums & Thanks for your post!
Normally, when this happens, try changing the USB connection option, on your device, so you can transfer files and/or media by simply dragging and dropping them to your computer.
Please note : Beside manually downloading the driver installer from Samsung's website and installing it on your computer, you can also download and install Smart Switch for Windows.
This program makes it easy to transfer files/data and it works for all Samsung devices. The company also included all necessary drivers in it.
RogersMaude
08-22-2016 09:50 PM
When you plug it in, you get a popup on your phone asking to authorize access to your files. You have to click YES, or it won't connect.
08-28-2016 07:13 PM
Frankly nothing worked.
Then I pluged it in, using the same cable, into a laptop with Vista, and it connected.
08-28-2016 07:30 PM
08-31-2016 02:57 PM
I can confirm that the galaxy S5, S6 edge + and Note 7 all did not connect to a windows 10 OS in my home. I cannot get these devices to connect to windows 10.
08-31-2016 03:08 PM
08-31-2016 03:18 PM
08-31-2016 03:25 PM