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Pay As You Go Webpages displaying in mixed French and English

KuyaG
I've been here awhile

Whenever I am topping up my Pay As You Go plan or looking at account plans,  the webpages are displayed in mixed French / English.  If I select French at the top, everything displays in French, but when I select English, I get both French and English. This has been like this for years.

 

 

 

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24 REPLIES 24

Re: Pay As You Go Webpages displaying in mixed French and English

user525
I plan to stick around

Hi;

I am not running any extensions in Chrome and have never used, or know how to use auto-translate.

Jim

 

Re: Pay As You Go Webpages displaying in mixed French and English

57
Resident Expert
Resident Expert

Did you try Chrome Incognito?

Re: Pay As You Go Webpages displaying in mixed French and English

user525
I plan to stick around

Hi;

I just tried Chrome Incognito and everything on the Top Up page was in English.

Thank you

Jim

Re: Pay As You Go Webpages displaying in mixed French and English

57
Resident Expert
Resident Expert

If it works properly with Incognito, this usually  means there's an issue with your cookies or cache in your browser. If you clear the appropriate Rogers cookies and your cache, you may then get Chrome working without using Incognito.

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