04-19-2024 02:29 PM - last edited on 04-19-2024 02:40 PM by RogersJo
My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document.
**Labels Added**
04-21-2024 01:48 PM
Good afternoon @SARB21491!
Did they explicitly call it a "Find my phone enabled document"? Or did they use another term for it?
I haven't heard of this particular document so I'm hoping that you can clarify. It almost sounds like they're looking for some sort of proof that you enabled the "Find My" app on your device.
Regards,
RogersCorey
04-21-2024 02:10 PM
04-21-2024 02:18 PM
The "Find My" app is an Apple service and "Google Find My Device" is a Google service. We do not have any access to the data on those respective apps, nor do we have a way to find your phones last location if it's lost.
Likewize is mistaken here. I am sorry.
You'll want to reach out to the manufacturer of your device for assistance with their respective phone finder apps.
Regards,
RogersCorey
09-26-2024 04:38 PM
09-26-2024 04:48 PM
09-26-2024 04:54 PM
09-26-2024 11:38 PM
10-04-2024 10:15 PM
Recently i lost my phone and submitted one screenshot from find my and they rejected and asked me to submit 3 screenshots which includes apple id, device name or imei and device last location in find my please help me how to take the screenshots.
10-06-2024 10:39 PM - edited 10-06-2024 10:41 PM
@shivareddy, welcome to the Community!
Have you tried https://icloud.com/find ? It should give you all the info that you need. You can also try https://account.apple.com/.
Let us know if this helps.
RogersZia
10-08-2024 07:00 PM
10-08-2024 08:56 PM - last edited on 10-15-2024 11:50 AM by RogersCorey
Hello, they asked me for same 3 things as well and it got approved now. They sent me a pdf for instructions so if you wanna PM me your email, i can send it out to you. You just have to get your device's last location in Find my when you login to i cloud with your other device.
10-08-2024 09:02 PM - last edited on 10-08-2024 09:05 PM by RogersZia
Hi yes sure my email is **email removed - Keep personal info private**
10-09-2024 03:29 PM - last edited on 10-09-2024 03:33 PM by RogersCorey
Hi
Can you please forward the pdf to **email removed - Keep personal info private**
10-12-2024 06:11 PM
10-15-2024 09:29 PM - last edited on 10-15-2024 09:30 PM by RogersZia
10-15-2024 10:50 PM
Good evening members of the Community!
Please remember this is a public platform. For your own safety, please do not post any personal information about yourself or third parties (e.g. chat logs, addresses, phone numbers, email addresses, IMEI or IP addresses).
Thanks for your contribution and for your help in keeping the community a pleasant place to be.
RogersZia
10-19-2024 09:41 AM
They are asking for service enabled document and i sended the screenshot of find my phone but they rejected it
10-19-2024 10:57 AM
10-19-2024 06:44 PM - last edited on 10-19-2024 06:45 PM by RogersJermaine
Can you please send me a pdf sample at
(keep personal info private)
10-22-2024 01:00 PM