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Iphone13 dropping cell service

DocSBC
I've been around

Can’t seem to reliably stay connected to Roger’s cell service
Signal drops intermittently
SIM card works in other cell phones
Network reset does not help

 

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1 REPLY 1

Re: Iphone13 dropping cell service

RogersTony
Moderator
Moderator

Hello, @DocSBC 

 

Welcome to the Rogers Community Forums!

 

We definitely want to help you get a consistent signal on your iPhone.

 

  • Does the connectivity issue happen both indoors and outdoors?
  • Does it happen in a specific area or if the signal issue happening wherever you go?
  • How many signal bars are you seeing on your device? What network are you connecting to, 5G or LTE?
  • Do you have any issues when using Wi-Fi calling?

 

We look forward to hearing from you.

 

RogersTony

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